Traffic Department Durban
Durban, as KwaZulu-Natal's largest city and major port, has several traffic department locations serving the eThekwini metropolitan area. Understanding traffic department locations, operating hours, services, and access methods helps you complete traffic-related tasks efficiently. This comprehensive guide covers all traffic department locations and services in Durban.
Main Traffic Department Locations
Durban Central
Durban Central Traffic Department:
- Address: 77 Joe Slovo Street, Durban CBD
- Hours: Monday-Friday, 7:30 AM-3:30 PM
- Phone: 031 311 1111
- Services: License renewals, vehicle registration, fine payments, license tests
- Parking: Limited paid parking nearby
- Public Transport: Accessible via buses and taxis
Features:
- Central city location
- Full range of services
- Busy during peak times
- Online appointment booking
- Multiple service counters
Pinetown Traffic Department
Pinetown Traffic Office:
- Address: Pinetown Civic Centre, Old Main Road, Pinetown
- Hours: Monday-Friday, 8:00 AM-4:00 PM
- Phone: 031 700 3000
- Services: License renewals, vehicle registration, fine payments
- Parking: Free parking available
- Public Transport: Accessible via buses
Features:
- West of Durban
- Modern facility
- Less crowded than central
- Good service levels
- Convenient for western suburbs
Chatsworth Traffic Department
Chatsworth Traffic Office:
- Address: Chatsworth Civic Centre, Chatsworth Road, Chatsworth
- Hours: Monday-Friday, 8:00 AM-3:30 PM
- Phone: 031 404 2000
- Services: License renewals, vehicle registration, fine payments
- Parking: Free parking available
- Public Transport: Accessible via buses and taxis
Features:
- South of Durban
- Serves Chatsworth area
- Less busy
- Friendly service
- Convenient for southern suburbs
Umlazi Traffic Department
Umlazi Traffic Office:
- Address: Umlazi Civic Centre, Griffiths Mxenge Highway, Umlazi
- Hours: Monday-Friday, 8:00 AM-3:30 PM
- Phone: 031 907 5000
- Services: License renewals, vehicle registration, fine payments
- Parking: Free parking available
- Public Transport: Accessible via buses and taxis
Features:
- South of Durban
- Serves Umlazi area
- Good accessibility
- Less crowded
- Convenient for residents
Phoenix Traffic Department
Phoenix Traffic Office:
- Address: Phoenix Civic Centre, Phoenix Highway, Phoenix
- Hours: Monday-Friday, 8:00 AM-3:30 PM
- Phone: 031 508 6000
- Services: License renewals, vehicle registration, fine payments
- Parking: Free parking available
- Public Transport: Accessible via buses
Features:
- North of Durban
- Serves Phoenix area
- Modern facility
- Less busy
- Convenient for northern suburbs
Services Offered
Available Services
License Services:
- Driver's license renewal
- Learner's license application
- Driver's license replacement
- License test booking
- License collection
Vehicle Services:
- Vehicle registration
- License disc renewal
- Change of ownership
- Vehicle de-registration
- Registration certificate replacement
Fine Services:
- Fine payments
- Fine inquiries
- Fine disputes
- AARTO services
- Demerit point checks
Other Services:
- Roadworthy certificates (some locations)
- Vehicle inspections
- Traffic law information
- Document certification
Operating Hours
Standard Hours
Most Locations:
- Monday-Friday: 7:30 AM-3:30 PM or 8:00 AM-4:00 PM
- Saturday: Some locations open (check specific location)
- Sunday: Closed
- Public Holidays: Closed
Peak Times:
- Early morning (7:30-9:00 AM)
- Lunch time (12:00-1:00 PM)
- Month-end
- Beginning of year
Best Times to Visit:
- Mid-morning (10:00-11:30 AM)
- Mid-afternoon (2:00-3:00 PM)
- Avoid month-end
- Book appointments when possible
Appointment Booking
How to Book
Online Booking:
- Visit www.kzntransport.gov.za
- Navigate to traffic services
- Select "Book Appointment"
- Choose location and service
- Select date and time
- Confirm booking
Phone Booking:
- Call traffic department
- Provide ID number
- Book preferred date and time
- Get booking reference
- Note confirmation
Walk-In:
- Visit traffic department
- Queue for service
- Longer waiting times
- Not recommended during peak periods
Contact Information
General Inquiries
KwaZulu-Natal Traffic Department:
Emergency Traffic:
- Phone: 10111 (SAPS)
- Traffic Emergency: 0860 101 111
Getting to Traffic Departments
Transportation Options
By Car:
- Most locations have parking
- Paid parking in city center
- Free parking at suburban locations
- Arrive early for parking
Public Transport:
- Durban Transport buses
- Taxi services
- Plan route in advance
Tips for Visiting
Best Practices
- Book Appointment: Book online to avoid queues
- Arrive Early: Arrive 15-30 minutes before appointment
- Bring Documents: Bring all required documents
- Avoid Peak Times: Visit mid-morning or mid-afternoon
- Be Patient: Allow time for processing
- Check Hours: Verify operating hours before visiting
Common Services
Most Requested Services
License Renewal:
- Book appointment online
- Bring ID, current license, proof of address
- Pay renewal fee (R250 in KZN)
- Complete eye test
- Get temporary license
- Collect new license in 4-6 weeks
License Disc Renewal:
- Renew online (recommended)
- Or visit traffic department
- Bring registration certificate, ID, proof of address
- Pay renewal fee
- Get new license disc
Fine Payment:
- Pay online (recommended)
- Or pay at traffic department
- Bring fine notice or reference number
- Pay fine amount
- Get payment receipt
Frequently Asked Questions
Where are the traffic departments in Durban?
Main locations include: Durban Central (CBD), Pinetown, Chatsworth, Umlazi, and Phoenix. Each location offers full traffic services.
What are the operating hours?
Most traffic departments operate Monday-Friday, 7:30 AM-3:30 PM or 8:00 AM-4:00 PM. Some locations may have Saturday hours. Check specific location for exact hours.
How do I book an appointment?
Book online via KZN Transport website (www.kzntransport.gov.za), by phone, or visit in person. Online booking is recommended to avoid queues.
What services are available?
Services include: driver's license renewal, vehicle registration, license disc renewal, fine payments, license tests, and other traffic-related services.
What documents do I need?
Required documents vary by service. Generally bring: ID document, proof of address, current license/registration certificate, and payment. Check specific service requirements.
Conclusion
Durban has multiple traffic department locations including Central Durban, Pinetown, Chatsworth, Umlazi, and Phoenix, each offering full traffic services. Operating hours are typically Monday-Friday, 7:30 AM-3:30 PM or 8:00 AM-4:00 PM. Book appointments online to avoid queues, bring all required documents, and arrive early. Services include license renewals, vehicle registration, fine payments, and license tests. Understanding locations, hours, and services helps you access traffic services efficiently in Durban.
