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SASSA Office in Gqeberha — Hours & Contacts

Complete guide to the SASSA office in Gqeberha (Port Elizabeth), Eastern Cape. Learn about office hours, contact details, location, services offered, and how to visit for grant applications, updates, and support.

SASSA Expert
March 19, 2026
11 min read
SASSA Office in Gqeberha — Hours & Contacts

SASSA Office in Gqeberha — Hours & Contacts

The SASSA office in Gqeberha (formerly Port Elizabeth) serves beneficiaries in the Eastern Cape region, providing essential services for grant applications, updates, payments, and support. Understanding the office location, hours, contact details, and services helps you plan your visit and access the services you need efficiently. This comprehensive 2026 guide covers everything you need to know about the SASSA office in Gqeberha.

Office Location

Physical Address

Main Office:

  • Address: [SASSA Office Address, Gqeberha, Eastern Cape]
  • City: Gqeberha (Port Elizabeth)
  • Province: Eastern Cape
  • Postal Code: [Postal Code]

Note: For the most current and accurate address, contact SASSA directly or visit the official SASSA website, as office locations may change.

Getting to the Office

Transport Options:

  • Public transport (buses, taxis)
  • Private vehicle
  • Walking (if nearby)
  • Other transport options

Parking:

  • Check for parking availability
  • May have limited parking
  • Consider public transport
  • Arrive early if driving
  • Plan your route

Office Hours

Operating Hours

Standard Hours:

  • Monday to Thursday: 07:30 AM - 04:00 PM
  • Friday: 07:30 AM - 12:30 PM
  • Saturday: Closed
  • Sunday: Closed
  • Public Holidays: Closed

Note: Office hours may vary, especially during peak periods or special circumstances. It's advisable to call ahead or check the official SASSA website for current hours.

Best Times to Visit

Recommended Times:

  • Early morning (07:30 AM - 09:00 AM)
  • Mid-week (Tuesday-Thursday)
  • Avoid month-end and payment dates
  • Avoid first week of month
  • Less busy periods

Busy Periods to Avoid:

  • Month-end (last few days)
  • Payment dates
  • First week of month
  • Monday mornings
  • Friday afternoons

Contact Information

Phone Contact

Main Contact:

  • Call Centre: 0800 60 10 11 (Toll-free)
  • Operating Hours: Monday to Friday, 08:00 AM - 04:00 PM
  • Local Office: [Local phone number if available]

Note: For specific local office contact numbers, check the official SASSA website or visit the office directly.

Other Contact Methods

Additional Contact:

  • Email: Via official SASSA website
  • WhatsApp: 082 046 8553
  • Website: www.sassa.gov.za
  • In-Person: Visit the office during operating hours

Services Offered

Application Services

Grant Applications:

  • Old Age Grant
  • Disability Grant
  • Child Support Grant
  • Foster Child Grant
  • Care Dependency Grant
  • Grant-in-Aid
  • Other grant applications

Application Process:

  • Complete application forms
  • Submit required documents
  • Provide biometric information
  • Receive application receipt
  • Track application status

Update Services

Information Updates:

  • Update personal information
  • Update banking details
  • Update payment method
  • Update contact information
  • Update address

Document Updates:

  • Submit updated documents
  • Update medical reports
  • Update court orders
  • Other document updates

Support Services

General Support:

  • Grant information
  • Application assistance
  • Status inquiries
  • Payment information
  • Problem resolution

Specialized Support:

  • Appeals assistance
  • Fraud reporting
  • Payment issues
  • Other specialized services

What to Bring

Required Documents

For Applications:

  • Original ID document
  • Proof of income (if required)
  • Medical reports (if required)
  • Court orders (if required)
  • Bank statements (if required)
  • Other required documents

For Updates:

  • ID document
  • Updated documents
  • Proof of changes
  • Other relevant documents

Important Notes

Document Requirements:

  • Bring original documents
  • Bring certified copies
  • Ensure documents are current
  • Bring all required documents
  • Check requirements before visiting

Visiting the Office

Before You Visit

Preparation:

  • Check office hours
  • Gather required documents
  • Know what service you need
  • Prepare questions
  • Plan your visit

What to Know:

  • Your ID number
  • Grant type (if applicable)
  • Purpose of visit
  • Required documents
  • Expected wait time

During Your Visit

What to Expect:

  • Queue or take a number
  • Wait for your turn
  • Meet with SASSA staff
  • Complete required forms
  • Submit documents

Tips:

  • Arrive early
  • Be patient
  • Have documents ready
  • Ask questions if unclear
  • Get reference numbers

After Your Visit

Follow-Up:

  • Keep all receipts
  • Note reference numbers
  • Follow up if needed
  • Monitor application status
  • Contact SASSA if issues

Alternative Service Options

Online Services

Available Online:

  • Application status checking
  • Payment information
  • Some updates (if available)
  • Information and guides
  • Other online services

Benefits:

  • Avoid office visits
  • Access from home
  • Available 24/7
  • Faster for some services
  • More convenient

Phone Services

Via Phone:

  • Call centre: 0800 60 10 11
  • Information inquiries
  • Some updates
  • Status checks
  • General assistance

Benefits:

  • No need to visit
  • Available during hours
  • Quick information
  • Convenient
  • Accessible

WhatsApp Services

Via WhatsApp:

  • WhatsApp: 082 046 8553
  • Status checks
  • Information requests
  • Some updates
  • General assistance

Benefits:

  • Convenient
  • No need to visit
  • Quick responses
  • Easy to use
  • Accessible

Regional Information

Eastern Cape Region

Coverage:

  • Gqeberha and surrounding areas
  • Eastern Cape province
  • Regional services
  • Local support
  • Other areas

Regional Office:

  • May have regional office
  • Coordinates local offices
  • Handles complex cases
  • Provides support
  • Other regional services

Frequently Asked Questions

What are the office hours for the SASSA office in Gqeberha?

Standard office hours are Monday to Thursday 07:30 AM - 04:00 PM, and Friday 07:30 AM - 12:30 PM. The office is closed on weekends and public holidays. Hours may vary, so it's best to call ahead or check the official website.

Where is the SASSA office in Gqeberha located?

For the most current and accurate address, contact SASSA directly at 0800 60 10 11 or visit the official SASSA website, as office locations may change.

What services are available at the Gqeberha SASSA office?

The office provides grant applications, information updates, banking updates, payment information, status inquiries, support services, and other SASSA services.

What documents do I need to bring?

Bring your original ID document, and any other required documents depending on the service you need (proof of income, medical reports, court orders, bank statements, etc.). Check requirements before visiting.

Can I apply for grants online instead of visiting the office?

Some grant applications may be available online, but many still require an office visit for verification and document submission. Check the official SASSA website for online application options.

How long will I wait at the office?

Wait times vary depending on the time of day, day of week, and services needed. Early morning and mid-week visits typically have shorter wait times. Month-end and payment dates are usually busier.

Is there parking available at the office?

Parking availability varies by location. Check with the office or plan to use public transport if parking is limited.

Can I call instead of visiting?

Yes, you can call the SASSA call centre at 0800 60 10 11 for many services, though some services may still require an office visit.

What if I have a complaint or issue?

You can raise complaints or issues at the office, through the call centre, or via the official SASSA website. Keep reference numbers for follow-up.

Are there other SASSA offices near Gqeberha?

There may be other SASSA offices or service points in the Eastern Cape region. Contact SASSA or check the official website for other office locations in your area.

Conclusion

The SASSA office in Gqeberha provides essential services for grant applications, updates, payments, and support for beneficiaries in the Eastern Cape region. Understanding the office location, hours, contact details, and services helps you plan your visit efficiently. Prepare by gathering required documents, checking office hours, and knowing what service you need. Consider alternative service options (online, phone, WhatsApp) for services that don't require an office visit. Arrive early, be patient, and keep all receipts and reference numbers for follow-up.

For more information about SASSA services, grant applications, or other SASSA offices, explore our other comprehensive SASSA guides.


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About the Author
SASSA Expert

SASSA Expert

Specializing in South African social grants and SASSA services with extensive knowledge of SASSA offices, locations, and regional services across South Africa.