SASSA Office in Gqeberha — Hours & Contacts
The SASSA office in Gqeberha (formerly Port Elizabeth) serves beneficiaries in the Eastern Cape region, providing essential services for grant applications, updates, payments, and support. Understanding the office location, hours, contact details, and services helps you plan your visit and access the services you need efficiently. This comprehensive 2026 guide covers everything you need to know about the SASSA office in Gqeberha.
Office Location
Physical Address
Main Office:
- Address: [SASSA Office Address, Gqeberha, Eastern Cape]
- City: Gqeberha (Port Elizabeth)
- Province: Eastern Cape
- Postal Code: [Postal Code]
Note: For the most current and accurate address, contact SASSA directly or visit the official SASSA website, as office locations may change.
Getting to the Office
Transport Options:
- Public transport (buses, taxis)
- Private vehicle
- Walking (if nearby)
- Other transport options
Parking:
- Check for parking availability
- May have limited parking
- Consider public transport
- Arrive early if driving
- Plan your route
Office Hours
Operating Hours
Standard Hours:
- Monday to Thursday: 07:30 AM - 04:00 PM
- Friday: 07:30 AM - 12:30 PM
- Saturday: Closed
- Sunday: Closed
- Public Holidays: Closed
Note: Office hours may vary, especially during peak periods or special circumstances. It's advisable to call ahead or check the official SASSA website for current hours.
Best Times to Visit
Recommended Times:
- Early morning (07:30 AM - 09:00 AM)
- Mid-week (Tuesday-Thursday)
- Avoid month-end and payment dates
- Avoid first week of month
- Less busy periods
Busy Periods to Avoid:
- Month-end (last few days)
- Payment dates
- First week of month
- Monday mornings
- Friday afternoons
Contact Information
Phone Contact
Main Contact:
- Call Centre: 0800 60 10 11 (Toll-free)
- Operating Hours: Monday to Friday, 08:00 AM - 04:00 PM
- Local Office: [Local phone number if available]
Note: For specific local office contact numbers, check the official SASSA website or visit the office directly.
Other Contact Methods
Additional Contact:
- Email: Via official SASSA website
- WhatsApp: 082 046 8553
- Website: www.sassa.gov.za
- In-Person: Visit the office during operating hours
Services Offered
Application Services
Grant Applications:
- Old Age Grant
- Disability Grant
- Child Support Grant
- Foster Child Grant
- Care Dependency Grant
- Grant-in-Aid
- Other grant applications
Application Process:
- Complete application forms
- Submit required documents
- Provide biometric information
- Receive application receipt
- Track application status
Update Services
Information Updates:
- Update personal information
- Update banking details
- Update payment method
- Update contact information
- Update address
Document Updates:
- Submit updated documents
- Update medical reports
- Update court orders
- Other document updates
Support Services
General Support:
- Grant information
- Application assistance
- Status inquiries
- Payment information
- Problem resolution
Specialized Support:
- Appeals assistance
- Fraud reporting
- Payment issues
- Other specialized services
What to Bring
Required Documents
For Applications:
- Original ID document
- Proof of income (if required)
- Medical reports (if required)
- Court orders (if required)
- Bank statements (if required)
- Other required documents
For Updates:
- ID document
- Updated documents
- Proof of changes
- Other relevant documents
Important Notes
Document Requirements:
- Bring original documents
- Bring certified copies
- Ensure documents are current
- Bring all required documents
- Check requirements before visiting
Visiting the Office
Before You Visit
Preparation:
- Check office hours
- Gather required documents
- Know what service you need
- Prepare questions
- Plan your visit
What to Know:
- Your ID number
- Grant type (if applicable)
- Purpose of visit
- Required documents
- Expected wait time
During Your Visit
What to Expect:
- Queue or take a number
- Wait for your turn
- Meet with SASSA staff
- Complete required forms
- Submit documents
Tips:
- Arrive early
- Be patient
- Have documents ready
- Ask questions if unclear
- Get reference numbers
After Your Visit
Follow-Up:
- Keep all receipts
- Note reference numbers
- Follow up if needed
- Monitor application status
- Contact SASSA if issues
Alternative Service Options
Online Services
Available Online:
- Application status checking
- Payment information
- Some updates (if available)
- Information and guides
- Other online services
Benefits:
- Avoid office visits
- Access from home
- Available 24/7
- Faster for some services
- More convenient
Phone Services
Via Phone:
- Call centre: 0800 60 10 11
- Information inquiries
- Some updates
- Status checks
- General assistance
Benefits:
- No need to visit
- Available during hours
- Quick information
- Convenient
- Accessible
WhatsApp Services
Via WhatsApp:
- WhatsApp: 082 046 8553
- Status checks
- Information requests
- Some updates
- General assistance
Benefits:
- Convenient
- No need to visit
- Quick responses
- Easy to use
- Accessible
Regional Information
Eastern Cape Region
Coverage:
- Gqeberha and surrounding areas
- Eastern Cape province
- Regional services
- Local support
- Other areas
Regional Office:
- May have regional office
- Coordinates local offices
- Handles complex cases
- Provides support
- Other regional services
Frequently Asked Questions
What are the office hours for the SASSA office in Gqeberha?
Standard office hours are Monday to Thursday 07:30 AM - 04:00 PM, and Friday 07:30 AM - 12:30 PM. The office is closed on weekends and public holidays. Hours may vary, so it's best to call ahead or check the official website.
Where is the SASSA office in Gqeberha located?
For the most current and accurate address, contact SASSA directly at 0800 60 10 11 or visit the official SASSA website, as office locations may change.
What services are available at the Gqeberha SASSA office?
The office provides grant applications, information updates, banking updates, payment information, status inquiries, support services, and other SASSA services.
What documents do I need to bring?
Bring your original ID document, and any other required documents depending on the service you need (proof of income, medical reports, court orders, bank statements, etc.). Check requirements before visiting.
Can I apply for grants online instead of visiting the office?
Some grant applications may be available online, but many still require an office visit for verification and document submission. Check the official SASSA website for online application options.
How long will I wait at the office?
Wait times vary depending on the time of day, day of week, and services needed. Early morning and mid-week visits typically have shorter wait times. Month-end and payment dates are usually busier.
Is there parking available at the office?
Parking availability varies by location. Check with the office or plan to use public transport if parking is limited.
Can I call instead of visiting?
Yes, you can call the SASSA call centre at 0800 60 10 11 for many services, though some services may still require an office visit.
What if I have a complaint or issue?
You can raise complaints or issues at the office, through the call centre, or via the official SASSA website. Keep reference numbers for follow-up.
Are there other SASSA offices near Gqeberha?
There may be other SASSA offices or service points in the Eastern Cape region. Contact SASSA or check the official website for other office locations in your area.
Conclusion
The SASSA office in Gqeberha provides essential services for grant applications, updates, payments, and support for beneficiaries in the Eastern Cape region. Understanding the office location, hours, contact details, and services helps you plan your visit efficiently. Prepare by gathering required documents, checking office hours, and knowing what service you need. Consider alternative service options (online, phone, WhatsApp) for services that don't require an office visit. Arrive early, be patient, and keep all receipts and reference numbers for follow-up.
For more information about SASSA services, grant applications, or other SASSA offices, explore our other comprehensive SASSA guides.
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