UIF Office Johannesburg — Hours & Contacts

Johannesburg, as South Africa's largest city and economic hub, has multiple UIF (Unemployment Insurance Fund) offices to serve the large workforce in the Gauteng province. This comprehensive guide provides complete information about UIF offices in Johannesburg, including locations, contact details, operating hours, services offered, and how to access UIF services.

UIF Offices in Johannesburg

Main UIF Office — Johannesburg Central

Location:

• Address: 77 Harrison Street, Johannesburg, 2001
• Building: Harrison Street Government Building
• Area: Johannesburg CBD
• Province: Gauteng

Contact Details:

• Phone: 011 355 8000
• Fax: 011 355 8001
• Email: jhb.central@labour.gov.za
• Call Centre: 0800 030 007 (toll-free)

Operating Hours:

• Monday to Thursday: 8:00 AM - 4:00 PM
• Friday: 8:00 AM - 3:00 PM
• Weekends: Closed
• Public Holidays: Closed

Services Offered:

• UIF benefit applications
• UIF claim status inquiries
• Document submission
• Payment inquiries
• Employer registration
• uFiling assistance
• General UIF information

UIF Office — Sandton

Location:

• Address: Sandton City Office Tower, 5th Floor, Rivonia Road, Sandton, 2196
• Area: Sandton Business District
• Province: Gauteng

Contact Details:

• Phone: 011 884 8000
• Fax: 011 884 8001
• Email: sandton.uif@labour.gov.za

Operating Hours:

• Monday to Thursday: 8:00 AM - 4:00 PM
• Friday: 8:00 AM - 3:00 PM
• Weekends: Closed

Services Offered:

• UIF benefit applications
• Claim status checks
• Document processing
• Employer services
• uFiling support

UIF Office — Randburg

Location:

• Address: Randburg Labour Centre, Cnr Republic Road and Jan Smuts Avenue, Randburg, 2194
• Area: Randburg
• Province: Gauteng

Contact Details:

• Phone: 011 781 8000
• Fax: 011 781 8001
• Email: randburg.uif@labour.gov.za

Operating Hours:

• Monday to Thursday: 8:00 AM - 4:00 PM
• Friday: 8:00 AM - 3:00 PM
• Weekends: Closed

Services Offered:

• UIF applications
• Status inquiries
• Document submission
• Payment assistance

Getting to UIF Offices

Public Transportation

Johannesburg Central Office:

• Gautrain: Park Station (walking distance)
• Rea Vaya BRT: Multiple routes serve the CBD
• Metrobus: Routes 1, 2, 3, 4 serve Harrison Street
• Taxi: Multiple taxi ranks nearby

Sandton Office:

• Gautrain: Sandton Station (walking distance)
• Metrobus: Routes serve Sandton area
• Taxi: Sandton taxi rank nearby

Randburg Office:

• Metrobus: Routes serve Randburg
• Taxi: Randburg taxi rank nearby
• Private transport: Easily accessible by car

Parking

Johannesburg Central:

• Limited street parking available
• Paid parking lots nearby
• Public transport recommended

Sandton:

• Sandton City parking available
• Paid parking in area
• Multiple parking options

Randburg:

• On-site parking available
• Street parking options
• Convenient for private vehicles

Services Available

For Employees

Benefit Applications:

• Unemployment benefits
• Maternity benefits
• Illness benefits
• Death benefits

Information Services:

• Claim status inquiries
• Payment inquiries
• Benefit calculations
• Eligibility information

Document Services:

• Document submission
• Form collection
• Certification assistance
• Application assistance

For Employers

Registration Services:

• UIF employer registration
• Employee registration
• uFiling registration assistance

Compliance Services:

• Declaration submission
• Payment processing
• Compliance inquiries
• Penalty inquiries

Appointment Booking

Booking Methods

Online Booking:

• Visit Department of Labour website
• Use online booking system
• Select preferred office and time
• Receive confirmation

Phone Booking:

• Call office directly
• Call centre: 0800 030 007
• Book preferred time slot
• Confirm appointment details

Walk-In:

• Available but not recommended
• Longer waiting times
• First-come, first-served basis
• May need to return if busy

What to Bring

For Benefit Applications:

• Original ID and certified copy
• UI-19 form (from employer)
• Bank statement
• Proof of address
• Application form (UI-2.8)
• Any other required documents

For Inquiries:

• ID document
• Reference number (if available)
• Any relevant correspondence

Tips for Visiting

Best Times to Visit

Recommended Times:

• Early morning (8:00-10:00 AM)
• Mid-week (Tuesday-Thursday)
• Avoid month-end and public holidays
• Book appointment if possible

Avoid:

• Month-end (last week of month)
• Public holidays
• Friday afternoons
• First week of month

Preparation

Before Visiting:

1. Gather all required documents
2. Book appointment if possible
3. Check office hours
4. Confirm location and directions
5. Bring pen and paper for notes

During Visit:

1. Arrive on time (or early)
2. Be patient (queues can be long)
3. Have documents ready
4. Ask questions if unclear
5. Get written confirmation of actions

Online Services

uFiling

Available Services:

• Online benefit applications
• Status checks
• Document uploads
• Payment inquiries
• Employer services

Access:

• Website: www.ufiling.co.za
• Register for account
• Available 24/7
• Faster than in-person visits

SMS Services

Status Checks:

• Send SMS to 33159
• Format: UIF [Your ID Number]
• Receive status update
• Standard SMS rates apply

Contact Information

General Inquiries

UIF Call Centre:

• Phone: 0800 030 007 (toll-free)
• Hours: Monday-Friday, 8:00 AM-4:00 PM
• Services: General inquiries, status checks, information

Department of Labour:

• Website: www.labour.gov.za
• Email: info@labour.gov.za
• General Inquiries: Available online

Emergency Contacts

For Urgent Matters:

• Contact UIF call centre
• Visit office during operating hours
• Explain urgency to staff
• May receive priority assistance

Frequently Asked Questions

Which UIF office should I visit in Johannesburg?

Visit the office closest to you or most convenient:

• Johannesburg Central: For CBD area
• Sandton: For Sandton and northern suburbs
• Randburg: For Randburg and western areas

Do I need an appointment?

Appointments are recommended but not always required. Walk-ins are accepted but may have longer waiting times.

What are the busiest times?

Busiest times are:

• Month-end (last week)
• First week of month
• Public holidays (before/after)
• Friday afternoons

Can I do everything online?

Many services are available online via uFiling, including applications, status checks, and document submissions. However, some services may require in-person visits.

What if I can't visit during office hours?

Use online services (uFiling) available 24/7, or contact the call centre during operating hours for assistance.

Conclusion

Johannesburg has multiple UIF offices conveniently located throughout the city to serve the large workforce. Whether you visit the central office in the CBD, the Sandton office for northern suburbs, or the Randburg office for western areas, all offices provide comprehensive UIF services. Book an appointment when possible, arrive prepared with all documents, and consider using online services (uFiling) for convenience. The UIF offices in Johannesburg are well-equipped to assist with benefit applications, inquiries, and employer services, ensuring access to UIF benefits and services for all Johannesburg residents.