UIF Office Cape Town — Hours & Contacts
Cape Town, as the legislative capital and major economic center of the Western Cape, has well-established UIF (Unemployment Insurance Fund) offices to serve the workforce. This comprehensive guide provides complete information about UIF offices in Cape Town, including locations, contact details, operating hours, services offered, and how to access UIF services.
UIF Offices in Cape Town
Main UIF Office — Cape Town Central
Location:
- Address: 9th Floor, ABSA Building, 120 Plein Street, Cape Town, 8001
- Building: ABSA Building
- Area: Cape Town CBD
- Province: Western Cape
Contact Details:
Operating Hours:
- Monday to Thursday: 8:00 AM - 4:00 PM
- Friday: 8:00 AM - 3:00 PM
- Weekends: Closed
- Public Holidays: Closed
Services Offered:
- UIF benefit applications
- UIF claim status inquiries
- Document submission
- Payment inquiries
- Employer registration
- uFiling assistance
- General UIF information
UIF Office — Bellville
Location:
- Address: Bellville Labour Centre, Voortrekker Road, Bellville, 7530
- Area: Bellville
- Province: Western Cape
Contact Details:
Operating Hours:
- Monday to Thursday: 8:00 AM - 4:00 PM
- Friday: 8:00 AM - 3:00 PM
- Weekends: Closed
Services Offered:
- UIF benefit applications
- Claim status checks
- Document processing
- Employer services
- uFiling support
Getting to UIF Offices
Public Transportation
Cape Town Central Office:
- MyCiTi Bus: Multiple routes serve the CBD
- Golden Arrow Bus: Routes serve Plein Street area
- Metrorail: Cape Town Station (walking distance)
- Taxi: Multiple taxi ranks nearby
Bellville Office:
- Metrorail: Bellville Station (walking distance)
- Golden Arrow Bus: Routes serve Bellville
- Taxi: Bellville taxi rank nearby
Parking
Cape Town Central:
- Limited street parking
- Paid parking lots nearby
- Public transport recommended
Bellville:
- On-site parking available
- Street parking options
- Convenient for private vehicles
Services Available
For Employees
Benefit Applications:
- Unemployment benefits
- Maternity benefits
- Illness benefits
- Death benefits
Information Services:
- Claim status inquiries
- Payment inquiries
- Benefit calculations
- Eligibility information
Document Services:
- Document submission
- Form collection
- Certification assistance
- Application assistance
For Employers
Registration Services:
- UIF employer registration
- Employee registration
- uFiling registration assistance
Compliance Services:
- Declaration submission
- Payment processing
- Compliance inquiries
- Penalty inquiries
Appointment Booking
Booking Methods
Online Booking:
- Visit Department of Labour website
- Use online booking system
- Select preferred office and time
- Receive confirmation
Phone Booking:
- Call office directly
- Call centre: 0800 030 007
- Book preferred time slot
- Confirm appointment details
Walk-In:
- Available but not recommended
- Longer waiting times
- First-come, first-served basis
Tips for Visiting
Best Times to Visit
Recommended Times:
- Early morning (8:00-10:00 AM)
- Mid-week (Tuesday-Thursday)
- Avoid month-end and public holidays
Avoid:
- Month-end (last week of month)
- Public holidays
- Friday afternoons
- First week of month
Preparation
Before Visiting:
- Gather all required documents
- Book appointment if possible
- Check office hours
- Confirm location and directions
- Bring pen and paper for notes
Online Services
uFiling
Available Services:
- Online benefit applications
- Status checks
- Document uploads
- Payment inquiries
- Employer services
Access:
Contact Information
General Inquiries
UIF Call Centre:
- Phone: 0800 030 007 (toll-free)
- Hours: Monday-Friday, 8:00 AM-4:00 PM
Department of Labour:
Frequently Asked Questions
Which UIF office should I visit in Cape Town?
Visit the office closest to you:
- Cape Town Central: For CBD and city area
- Bellville: For northern suburbs and Bellville area
Do I need an appointment?
Appointments are recommended but not always required. Walk-ins are accepted but may have longer waiting times.
What are the busiest times?
Busiest times are month-end, first week of month, and around public holidays.
Conclusion
Cape Town has well-established UIF offices in the central business district and Bellville to serve the Western Cape workforce. Both offices provide comprehensive UIF services including benefit applications, status inquiries, and employer services. Book an appointment when possible, arrive prepared with all documents, and consider using online services (uFiling) for convenience. The UIF offices in Cape Town are equipped to assist with all UIF-related needs, ensuring access to benefits and services for all Cape Town residents.
